All orders are shipped within 48 hours Monday – Friday 9am – 5pm PST.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
We currently are offering free ground shipping on all orders in the continental United States. We have the right to change this promotion at any time.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
We offer international shipping to the following countries: Canada
ZappBug charges duties and taxes at checkout, Your order still may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. ZappBug is not responsible for these charges if they are applied and are your responsibility as the customer.